October 2023
Bambuza Hospitality Group’s 20 Year Anniversary
This year marks the 20th Anniversary of Bambuza Hospitality Group! What started as moments of inspiration while cooking in the family kitchen became first one restaurant, then many, growing to 16 locations in 3 states, with more on the horizon. It has been an honor and a privilege to watch the Bambuza family grow and thrive, and we couldn’t do it without you — our amazing team members who help us touch the lives of thousands of customers every day.
As we honor Bambuza’s 20th year, keep an eye out for small moments of celebration in the month of December. We’ll be sharing our story online here and here, and we also want to hear YOUR Bambuza stories. Our Director of Communications, Erin Frank will be reaching out to each store and would love to know what Bambuza has meant to you over the years. If you’ve bought a home, graduated from school, gotten your citizenship or experienced other major milestones please message Erin, erin@bambuza.com and she will be in touch.
Bambuza Hospitality Group Team Recognition
Tatyana Mccain
Coffee Bean & Tea Leaf, Lake Oswego
One of our all-star baristas is Tatyana Mccain:
“Tatyana is always bright and happy when she’s here at Coffee Bean & Tea Leaf Lake Oswego, even at 6:30 in the morning! She takes care to talk to each and every customer and ask them how their day is going and if they have any plans. She remembers customers names and orders, and will sometimes have the drink ready for them before they’re even through at the register! She is a bright light for not only customers, but her entire team!"
We’re happy to highlight Tatyana’s hard work, dedication, and fun conversation.
Kim Nguyen
Hiep Hung Asian Market
Meet, Kim Ngan Nguyen, the heart of our deli at Hiệp Hưng Asian Marketplace in the Portland area.
"Everyone at the market loves Kim, she takes care of all of us. One pair of customers came in on Kim’s day off, and decided to return an additional day just because they missed her. She's a hard worker who runs our kitchen efficiently and always serves customers with a smile. She has also stepped up to train our newer cashiers to teach them all about the deli."
Thank you for your dedication and skill, Kim! We're thrilled the customers appreciate you as much as we do.
Bambuza In the Community: Partnership Spotlight — Birch Community Services
We are pleased to announce a partnership with Birch Community Services, Inc. to help address the roots of hunger and economic hardship in our community of Portland, Oregon.
Bambuza Hospitality Group has already begun funneling fresh food, dry goods, masks and supplies to Birch for distribution to nearly 1,000 area families and 70 non-profit agencies as part of our goal to become a leader in waste management while helping to address the underlying causes behind homelessness and poverty in the communities where we operate.
We are Excellent — Stellar Customer Reviews!
We love great reviews, and we want to reward YOU! 🙌🏽 We are launching a Customer Service Review Program. You might have noticed on our printed receipts that there is a link for customers to leave a review of their experience with our Bambuza Hospitality Group stores.
How it works:
Provide the receipt to the customer and circle the website link for the customer to leave a review.
Remember to share your name with the customer so they can recognize your service that day.
When we receive the reviews, YOU will be entered into a drawing to win an Amazon Gift Card 🤑
Autumn Moon Festival in Pictures
We had an incredible time celebrating our very first Autumn Moon Festival at Hiep Hung Asian Market, and it wouldn't have been possible without our amazing community and the hardworking staff. The festive atmosphere was enhanced by a fantastic live band that kept the energy high throughout the event.
There were plenty of fun activities for everyone to enjoy, including free lanterns for the children, and free samples of our mouthwatering hot deli items and Bambuza Instant Coffee. And, let's not forget the excitement of our multiple raffle bags, with many lucky winners!
We want to express our heartfelt gratitude to all of you for joining us and making this event so special. It was an absolute blast, and we're already looking forward to doing it all over again next year! 🌟🥮☕
BHG Operations Focus
Uniforms make us Unified! Here’s the Bambuza Hospitality Group’s updated Uniform Expectation Guide. Remember to sign the digital Acknowledgment to let us know you have read and understood the expectations.
Bambuza Employee Handbook
We are thrilled to have you join our vibrant team at BAMBUZA Vietnam Kitchen. This handbook contains essential information about our company policies and employee benefits. Familiarize yourself with the information provided so that you can make the most out of your employment with us.
Happy October Birthdays!
Mame Alemu • Chrissy Erguiza • Carmen Elizabeth Fuentes • Danyana James • Tatyana McCain • Melissa Mendoza • Raheel Tulu